Jobs at Royal Farms Arena

Maintenance Technician

Job Title:           Maintenance Technician

Department:      Operations Department

Reports To:        Director of Operations

Supervises:       Not Applicable

Classification:   Non-Exempt (Hourly), Essential Personnel

SUMMARY:

Performs a variety of skilled and semi-skilled work to maintain all physical aspects of the facility as well as the operation and maintenance of all mechanical/electrical systems. This position will also serve to assist the Operations Crew with set-up changes as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Building Inspections and Preventive Maintenance:

  • Daily inspection of all aspects of the facility including operating systems to detect malfunction and/or needed repairs.
  • Completion of the Maintenance Pre, Post, and Event Checklists for all applicable events.
  • Complete routine preventive maintenance for: sprinkler system, engine room, generator, message boards, monitors, elevators, air-handling and HVAC systems and ice plant.
  • Maintain all shops in a clean and organized manner.

Skilled and Semi-Skilled Maintenance and Repair:

  • Perform painting, flooring, carpentry, plumbing, masonry glass repair, roofing and construction as directed.
  • Provide ground maintenance to include snow removal, lawn mowing, hedging, painting of parking areas, etc. to maintain aesthetic quality of the facility.
  • Provide telephone line installation, telephone maintenance/repair and trouble-shooting of telephone operating system.
  • Lubricate and clean machinery and mechanical systems.

Administrative functions:

  • Ability to read and understand schematic diagrams.
  • Maintain written daily activity log.
  • Request, compare, and advise most cost effective purchasing.
  • Initiate Purchase Requisitions
  • Maintain sub-contractor and vendor records and other data as required to support and verify payments and documentation of work performed.
  • Check email daily at the beginning of each shift and communicate/update via email – includes but not limited to receiving work orders, updates of status of work, materials needed to be ordered, etc. 
  • Maintain and update SMG Maintenance Manager (Altum) computer program daily.
  • Work with Director to prioritize work orders and managing materials to complete work orders by deadlines.
  • Maintain strong working relationship with co-workers, outside contractors, and vendors.

Other:

  • Equipment operation to include forklift, snow removal equipment, power tools and associated equipment.
  • On-Call status for building emergencies and inclement weather responsibilities.
  • Assist Operations Crew as directed.
  • Respond to promoter requests and event requirements.
  • Complies with all OSHA/MOSHA regulations. Ensures facility is in compliance with same.
  • Complies with all building safety programs and building procedures. 
  • This position requires physical labor, including lifting up to 50 lbs, walking, standing or bending for extended periods of time.
  • Communicate effectively with all Directors and co-workers.
  • Other duties as assigned.

As this position is classified Essential Personnel, mandatory overtime may be required.  Additionally, an employee may be required to work before and/or after regularly scheduled shift and/or work through breaks and lunch-time.

QUALIFICATIONS:

To perform this job successfully, an individual must possess the ability to perform all essential duties and responsibilities in a satisfactory manner. Must possess a valid driver’s license and have a reliable form of transportation.

SKILLS:

  • Ability to work under deadlines dictated by event schedules and project timetables.
  • Skilled and semi-skilled maintenance and repair in carpentry, plumbing, HVAC, Mechanical and Electrical.
  • Ability to work independently.

TO APPLY:

This position offers a competitive salary and benefit package. Resumes must include salary requirements for consideration and may be sent to:

Hiring Manager – Kim Theetge

Apply at: https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000317409806#/

Recruiter:

Teresa Ann Waters

Royal Farms Arena

201 W. Baltimore Street

Baltimore, MD 21201

Applicants that need reasonable accommodations to complete the application process may contact 410-347-2047.

CLOSING DATE: Friday, March 9, 2018

Marketing Coordinator

Job Title:        Marketing Coordinator

Department:   Marketing/Public Relations

Reports To:    Director of Marketing/Public Relations

Supervises:    Interns

FLSA Status:  Salaried Exempt

SUMMARY:

Royal Farms Arena, an SMG managed facility, is currently seeking a Marketing Coordinator who will report directly to the Director of Marketing/Public Relations. The Coordinator will assist in the overall development, coordination, implementation and assessment of promotional and advertising strategies, social media, grassroots initiatives, and partnerships for the Royal Farms Arena, its events, clients and corporate efforts.  Additionally, this position will supervise the internship program within department; including scheduling, task assignments, and follow through. This position works directly with cross functional teams; interacting with internal and external customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Staffing:

  • Plans, schedules, supervises and evaluates all internships respective to the department.

Marketing Activities:

  • Develop, implement and assess all sales and advertising initiatives for the Royal Farms Arena.
  • Creates and assesses promotional campaigns and/or marketing materials for the Arena, its events and its clients.
  • Supports corporate promotional activities as requested.
  • Provides coordination of client’s promotional efforts.
  • Develops informative marketing tools.
  • Assists in the creation of marketing plans in compliance with stated budgets.
  • Maintains up-to-date facility web site, Insider’s Club and social media outlets (Facebook, Instagram, Twitter, Snapchat).
  • Evaluates new technology and product ideas; contributing new service offerings and identification of areas of innovation.
  • Develop and manage the production of recaps for each promoter at the conclusion of an event.

Public & Community Relations Activities:

  • Provide assistance and coordination of functional goals.
  • Write and distribute press, radio and television news releases, media alerts, and eblasts to gain high and positive visibility for the Royal Farms Arena, its events and corporate efforts.
  • Assists and implements character/talent appearances for TV, radio and community events.
  • Investigates and responds to all patron complaints.
  • Respond to inquiries requested by the public through royalfarmsarena.com.
  • Maintain Royal Farms Arena Insider’s Club including email and name registry, email blasts and newsletters.

Event Activities:

  • Assists with media credential requests.
  • Assists with event recap/analysis at the conclusion of all events.
  • Assists Director during events.
  • Schedules, coordinates “mystery shopping” during events.
  • Assists with Guest Services and/or related activities.
  • Coordinates/escorts media during events as needed.
  • Assists with escorting talent during PR media days.

Development & Maintenance of Working Relationships:

  • Develops and maintains positive and productive working relationships with mass information media contacts.
  • Acts as Arena liaison as required.
  • Participates on appropriate committees to foster an overall positive and effective report between the Arena and community at large.
  • Represents the Marketing/Public Relations Director as required.

Fiscal Responsibility:

  • Assist in establishing, reviewing and maintaining a system of financial procedures that includes methods, accounts and controls for Marketing activities.
  • Monitors revenue/expenditures for all required activities.
  • Prepares invoices/billing for accurate and timely payment. 

Other:

  • Provides support and services, as requested to promoters, clients and/or vendors.
  • Provides administrative support to above-stated functional areas of responsibility.
  • Provides in-house graphic designing expertise and development.
  • Maintains and distributes monthly calendar of events to appropriate media outlets and community organizations.
  • Maintains and distributes weekly projected attendance figures for applicable events to appropriate media outlets and community organizations.
  • Manages charity requests for contributions and donations.
  • Maintains accurate mailing database.
  • Manages local and national Public Relations “Hits” as it pertains to the Arena, SMG Corporate, and Promoters.
  • Updating content of digital assets.
  • Develop, implement and assess “special projects” as requested.
  • Other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must possess the ability to perform all essential duties and responsibilities in a satisfactory manner. Must be able to multi-task between concurrent assignments, prioritize effectively, and adapt quickly to changing priorities, assignments, and roles. Hours worked in this position will vary due to the demands of event scheduling and related activities to include evenings, weekends, and holidays.

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree in Marketing, Journalism, Public Relations or related field. Previous experience in marketing/public relations environment required.   

SKILLS:

Ability to communicate, both written and verbally, at a superior level. Excellent presentation and interpersonal skills required.  

COMPUTER SKILLS:

Strong computer skills with the ability to learn and master new applications. Proficiency utilizing graphic design software. Proficiency in social media posting.

TO APPLY:

This position offers a competitive salary and benefit package. Resumes must include salary requirements for consideration and may be sent to:

Hiring Manager – Heather Braue

Apply at: https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000320670806#/

Recruiter:

Teresa Ann Waters

Royal Farms Arena

201 W. Baltimore Street

Baltimore, MD 21201

Applicants that need reasonable accommodations to complete the application process may contact 410-347-2047.

CLOSING DATE: Friday, March 9, 2018

SMG is an Equal Opportunity/Affirmative Action Employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA
Royal Farms Arena – 201 W Baltimore St., Baltimore MD 21201 – 410-347-2020.‚Äč